Privacy Policy
At Aspen's Tax Resolution Services LLC, we respect your privacy and are committed to protecting the personal information you share with us. Protecting the confidentiality of our clients' information is a fundamental part of our professional responsibilities.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our services.
Information We Collect
Depending on how you interact with us, we may collect the following types of information:
Personal Information
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Name
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Email address
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Telephone number
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Mailing address
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Any information you voluntarily provide when contacting us or requesting services
Financial Information
We collect financial and tax-related information only when necessary to provide professional services, process payments, or fulfill our engagement with you.
Technical Information
We may automatically collect limited technical information, including your browser type, device information, IP address, pages visited, and how you interact with our website through cookies or analytics tools.
We do not sell, rent, or trade your personal information to third parties.
How We Use Your Information
We may use your information to:
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Respond to your inquiries and communicate with you.
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Provide tax resolution, tax consulting, and related professional services.
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Maintain client records and comply with professional, legal, and regulatory obligations.
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Process payments and administer client engagements.
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Improve our website, services, and user experience.
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Analyze website performance and marketing effectiveness.
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Protect against fraud, unauthorized access, or misuse of our website.
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Comply with applicable laws, regulations, court orders, or governmental requests.
Data Security
We maintain reasonable physical, administrative, and technical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards include secure cloud-based systems, restricted access to client information, and encrypted communications where appropriate.
While we take reasonable measures to protect your information, no method of transmitting or storing data electronically is completely secure. Accordingly, we cannot guarantee absolute security.
Please note that standard email is not always a secure method for transmitting sensitive tax or financial information. When appropriate, we may request that confidential documents be exchanged through secure portals or encrypted methods.
Sharing of Information
We only disclose personal information when necessary to operate our business or as required by law.
Your information may be shared with:
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Trusted third-party service providers that assist with business operations, such as secure document storage, electronic signatures, payment processing, scheduling, website hosting, or similar administrative services.
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Government agencies or regulatory authorities when required by law or authorized by you.
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Professional advisors or contractors who are bound by appropriate confidentiality obligations.
We require third-party service providers to safeguard personal information and use it only for authorized business purposes.
Cookies and Analytics
Our website uses cookies and similar technologies to operate properly, analyze website traffic, improve user experience, and evaluate the effectiveness of our marketing efforts.
We may use third-party services, such as website analytics or advertising platforms, that collect information through cookies or similar technologies in accordance with their own privacy policies.
If our website uses a cookie consent tool, you may manage your cookie preferences through that tool. You may also configure your browser to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of portions of our website.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal, tax, accounting, regulatory, and professional obligations, resolve disputes, enforce our agreements, and protect our legitimate business interests.
Children's Privacy
Our website and services are intended for adults and are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
Third-Party Websites
Our website may contain links to third-party websites for your convenience or reference. We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Depending on your state of residence and applicable law, you may have certain privacy rights regarding your personal information.
You may contact us to:
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Request access to the personal information we maintain about you.
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Request correction of inaccurate personal information.
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Request information regarding how your personal information is used.
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Request deletion of personal information where permitted by applicable law.
Please note that we may retain certain information as required by law, professional standards, tax regulations, or for legitimate business purposes.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any revisions will be posted on this page with an updated "Last Updated" date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:
📧 aspen@aspenstaxresolution.com
Last updated: July 31st, 2026