Technical Advisor, Taxpayer Advocate Service | 2023–2025
I advised case advocates on complex IRS collection matters, ensuring every decision upheld taxpayer rights and followed IRS procedures. I researched laws, policies, and guidance to recommend fair, practical solutions for taxpayers. As a subject-matter expert in collection appeals, I helped interpret complex cases and guide equitable resolutions — experience that now shapes how I advocate for clients facing IRS challenges.

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Revenue Officer, Abusive Tax Avoidance Transactions | 2021–2023
I managed high-value, complex IRS cases that required in-depth financial analysis and coordination with legal and advisory teams. My work involved uncovering hidden assets, addressing abusive tax avoidance schemes, and ensuring enforcement actions were both accurate and fair. This experience strengthened my ability to navigate even the most technical and sensitive tax matters on behalf of my clients.

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Revenue Officer, Field Collection Division | 2009–2021
I worked directly with individuals and businesses to resolve delinquent tax issues and bring accounts into compliance. My responsibilities included levies, liens, and seizures, as well as investigations for the Trust Fund Recovery Penalty—holding responsible parties accountable for unpaid payroll taxes. I analyzed financial statements to create manageable payment plans, determine “currently not collectible” status, and negotiate Offers in Compromise. These experiences gave me a deep understanding of how the IRS approaches enforcement and resolution.

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Individual Taxpayer Advisory Specialist | 2008–2009
I assisted taxpayers in person with account questions, return filings, and options for resolving tax balances. I also helped them understand IRS notices and compliance requirements, making the process clearer and less overwhelming.